Privacy Policy
Last Updated: November 22, 2025
At NimbleLift Kettering Towing, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data.
Information We Collect
When you use our services, we may collect:
- Your name, phone number, and email address
- Your location and the location where your vehicle needs to be towed
- Vehicle information including make, model, and license plate number
- Payment information to process your transaction
- Details about the service you requested
How We Use Your Information
We use the information you provide to:
- Provide the towing or roadside assistance service you requested
- Contact you about your service request and provide updates
- Process your payment
- Keep records of services provided for quality and legal purposes
- Improve our services and customer experience
- Send you important updates about our services (you can opt out anytime)
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use secure payment processing systems and limit access to your information to only those employees who need it to provide services to you. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us process payments or manage our business
- Insurance companies if needed for claims related to your service
- Law enforcement or government agencies when required by law
- Other parties with your consent
Cookies and Website Data
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings. Some features of our website may not work properly if you disable cookies.
Your Rights
You have the right to:
- Ask what personal information we have about you
- Request corrections to your information if it is inaccurate
- Request that we delete your information (subject to legal requirements)
- Opt out of marketing communications at any time
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us at (937) 975-0017 or email us at contact@ketteringtowservice.com.